Frequently Asked Questions

1. What is NotaryFox?

NotaryFox is a secure online notarization service integrated with credit repair software. It allows Credit Repair Organizations (CROs) to easily notarize Power of Attorney (POA) documents for their clients, enhancing the credibility of dispute letters sent to credit bureaus.

2. Why is notarization important for POAs in credit repair?

A notarized POA adds an extra layer of legitimacy and authenticity to your client's authorization, giving credit bureaus greater confidence in the validity of the dispute. This can potentially lead to faster resolution and a higher success rate and also decrease the chances they will send stall letters, which will save you time and cost.

3. How does NotaryFox work?

Once you select the "POA With Notarization" option in software, your client receives an email with instructions to initiate the notarization process. They will need to follow the steps outlined in the email, including uploading their ID and completing an online session with a notary public.

4. What documents does my client need to provide for notarization?

Your client will need a valid government-issued ID, such as a driver's license, state ID, or passport.

5. How much does NotaryFox cost?

NotaryFox charges a one-time fee of $19.95 per notarization, which is competitive compared to other notary services.

6. What happens if my client doesn't complete the notarization process?

The POA will expire after 30 days of inactivity. In such cases, you can reclaim the credits used for the notarization within software.

7. Is NotaryFox secure?

Yes, NotaryFox utilizes secure technology to protect your client's information throughout the notarization process. They comply with all relevant data privacy regulations.

8. Does my client need any special equipment to use NotaryFox?

No, your client only needs a computer or mobile device with a camera, microphone, and internet connection.

9. What happens during the online session with the notary?

The notary will review your client's ID, confirm their identity through a knowledge-based authentication test, and guide them through the notarization process. They will ensure your client understands the document they are signing and answer any questions they may have.

10. How long does the entire notarization process take?

The process typically takes around 15 minutes, depending on your client's internet speed and how quickly they complete the steps.